Case Study
Recurring bulk transport with dedicated account management
Regional auto dealership group, 4 locations across the Southeast
15 mixed vehicles per month (sedans, SUVs, trucks)
A regional dealership group operating 4 locations across Georgia, Alabama, and Florida was spending over $8,000 per month on vehicle transport β moving auction purchases, dealer trades, and customer deliveries across their network. They were using three different brokers with no volume pricing, inconsistent service quality, and no centralized tracking. Vehicles were regularly arriving late, disrupting sales timelines and customer delivery promises. The dealership's general manager estimated that transport delays were costing them 2-3 lost sales per month due to missed delivery windows.
We established a dedicated dealership account with a single account manager responsible for all transport across the 4-location network. Key changes: bulk pricing tier locked in for 15+ vehicles per month, reducing per-vehicle cost by 40% compared to their previous ad-hoc arrangements. Priority dispatch status β their vehicles get placed on carriers ahead of standard bookings. Centralized tracking dashboard showing all in-transit vehicles across every location. Monthly invoicing with net-30 terms, eliminating per-shipment payment processing. Route optimization β we identified recurring lanes between their locations and auction houses and pre-negotiated carrier rates on those corridors.
In the first 6 months: transport costs dropped 40% (from ~$8,000/month to ~$4,800/month). On-time delivery rate improved from 82% to 99%. The dealership group reported zero lost sales due to transport delays in the first quarter under the new arrangement. The centralized tracking dashboard eliminated daily phone calls between locations checking on vehicle status. The relationship expanded from 15 vehicles/month to 22 vehicles/month as the dealership group opened a fifth location.
βWe switched to QAS and our transport costs dropped 40%. The dedicated account manager is a game-changer β one call handles everything across all four locations. We went from chasing three brokers to having a partner who actually understands our business.β
β General Manager, Regional Dealership Group, Southeast US
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