Our Guarantee | Quote Auto Ship

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GUARANTEE #1

Price Match Guarantee

Find a lower price? We'll match it.

If you receive a lower written quote from another licensed and insured auto transport broker for the same route, vehicle, and service type, we will match that price. Simply provide the competitor's written quote within 24 hours of receiving ours, and we'll adjust our rate to match. No haggling, no games — just fair pricing you can trust.

What this means

✓Applies to written quotes from FMCSA-licensed brokers only
✓Same route, vehicle type, and service level (open/enclosed)
✓Must be submitted within 24 hours of our quote
✓Cannot be combined with other promotions or discounts

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GUARANTEE #2

On-Time Pickup Guarantee

Picked up within your scheduled window — guaranteed.

When we confirm a pickup date, we mean it. Your vehicle will be picked up within the agreed-upon window or we'll credit your shipment. Our 98% on-time pickup rate is one of the highest in the industry because we don't over-promise and under-deliver. We confirm carrier assignments before giving you a date, not after.

What this means

✓Pickup within the confirmed date window or account credit issued
✓Carrier assigned and confirmed before date commitment
✓Proactive notification if any scheduling changes arise
✓Expedited rescheduling at no extra cost for any delays on our end

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GUARANTEE #3

Full Insurance Coverage Guarantee

Every vehicle, every mile, fully insured.

Every single vehicle transported through Quote Auto Ship is covered by comprehensive cargo insurance from pickup to delivery. Our carriers maintain minimum $750,000 in cargo insurance, and we verify active insurance status before every dispatch. For high-value vehicles, we arrange supplemental coverage at full declared value. You'll receive insurance documentation before your vehicle is loaded.

What this means

✓Minimum $750,000 carrier cargo insurance on every shipment
✓Insurance verified before every single dispatch — no exceptions
✓Supplemental full-value coverage available for luxury and exotic vehicles
✓Certificate of insurance provided before vehicle loading

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GUARANTEE #4

Dedicated Coordinator Guarantee

One real person. Your shipment. Start to finish.

You will never be passed between departments or stuck explaining your situation to a new agent. From the moment you book, a single dedicated transport coordinator is assigned to your shipment. They handle carrier assignment, pickup scheduling, transit updates, and delivery coordination. You get their direct line — not a general support queue.

What this means

✓Named coordinator assigned at booking, not a rotating call center
✓Direct phone line and email for your coordinator
✓Proactive updates at every milestone — you won't have to chase us
✓Available during business hours with after-hours emergency support

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GUARANTEE #5

No Upfront Payment Guarantee

Zero dollars until a carrier is confirmed for your vehicle.

We will never ask for a deposit, booking fee, or any payment before a carrier is assigned, confirmed, and scheduled for your pickup. Too many auto transport brokers collect deposits and then take weeks to find a carrier — or never find one at all. At Quote Auto Ship, we earn your payment by delivering results first.

What this means

✓No booking fees, no deposits, no credit card hold to get started
✓Payment collected only after carrier assignment is confirmed
✓Full refund if we cannot secure a carrier for your shipment
✓Transparent pricing — the price quoted is the price you pay

The Quote Auto Ship Guarantee

Price Match Guarantee

On-Time Pickup Guarantee

Full Insurance Coverage Guarantee

Dedicated Coordinator Guarantee

No Upfront Payment Guarantee

Ship With Confidence