Proper preparation takes about 30 minutes and prevents the most common shipping problems. Here's the complete checklist, organized by importance.
Critical β do not skip these:
1. Document everything with photos and video. Do a full walk-around of your vehicle. Every angle: all four corners, each side panel, the hood, roof, trunk, wheels, and interior. Zoom in on any existing scratches, dents, or chips. This documentation is your evidence if a damage claim arises. Compare your photos against the Bill of Lading (BOL) at pickup and make sure everything matches. This step takes 5 minutes and is the single most important thing you can do.
2. Remove all personal items. Carrier cargo insurance covers your vehicle, not your belongings. Things people commonly forget: phone chargers, sunglasses, toll transponders (EZ-Pass/SunPass β your account will be charged as the carrier passes through tolls), garage remotes, child car seats, dashcams, and GPS mounts. Some carriers allow up to 100 lbs in the trunk only β confirm with your broker first.
3. Provide working keys. The driver needs at least one key to move your vehicle on and off the carrier. Push-button start? Make sure the fob battery works. Provide a spare if you have one. Place keys in a labeled envelope or bag.
Important β prevents delays and extra charges:
4. Set fuel to 1/4 tank. A full tank adds 100-150 lbs of unnecessary weight. You only need enough gas for short drives at pickup and delivery. Don't leave the tank completely empty either β the driver needs to start and position the car.
5. Check tire pressure and battery. Your vehicle needs to drive onto and off the carrier under its own power. Under-inflated tires cause loading problems. A dead battery at pickup means the carrier charges inoperable fees ($100-$300) and may delay the shipment. If your car has been sitting, start it the day before pickup to confirm it runs.
6. Disable the alarm system. An alarm triggered during transport is a nightmare for the driver and everyone around. Disable aftermarket alarms completely. For factory alarms, make sure the key fob is provided. If your security system has a complex disarm sequence, write clear instructions and tape them to the dashboard.
7. Check for fluid leaks. Leaking oil, coolant, or transmission fluid can damage vehicles positioned below yours on the carrier. Drivers will refuse to load a vehicle that's actively leaking. If you know about a leak, disclose it upfront when booking so the carrier can plan accordingly.
Recommended β protects your vehicle and simplifies the process:
8. Remove or retract external accessories. Anything protruding beyond the vehicle's standard profile is at risk:
- Retract power antennas or unscrew removable ones
- Remove roof racks, bike racks, cargo boxes
- Raise and secure convertible tops
- Fold in powered mirrors
- Remove loosely mounted aftermarket spoilers
- Secure any loose trim pieces
9. Wash the vehicle. A clean car makes existing damage clearly visible during the pre-pickup inspection. It also makes any new damage at delivery unmistakable. Dirt and grime hide scratches and chips that become disputed claims later.
10. Verify insurance coverage. All licensed carriers carry cargo insurance ($100K-$1M typically), but check your personal auto policy too β some cover damage during third-party transport, some don't. For high-value vehicles, ask your broker about supplemental gap coverage.
11. Be present (or designate a representative). Someone must be at both pickup and delivery to hand over keys, sign the BOL, conduct the condition inspection, and pay any remaining balance. If you can't be there, designate a trusted person by name and share their contact info with your broker.
Quick-reference checklist to print:
- Walk-around photos and video (every angle)
- Remove all personal items + toll transponder
- Working key(s) in labeled envelope
- Fuel at 1/4 tank
- Tire pressure checked, battery charged
- Alarm disabled or fob accessible
- No fluid leaks
- Antenna retracted, roof rack removed, mirrors folded
- Vehicle washed
- Insurance verified
- Someone present for pickup and delivery